One of the biggest challenges in the court system is the increasing number of self-represented litigants. As the number of self-represented litigants in civil cases continues to grow, courts are responding by improving access to justice and making courts more user-friendly. Innovations include:
simplifying court forms,
providing one-on-one assistance,
developing guides, handbooks, and instructions on how to proceed,
offering court-sponsored legal advice,
developing court-based self-help centers,
collaborating with libraries and legal services,
and using Internet technologies to increase access.
This has not only empowered people to solve their own problems and improved the public’s trust and confidence in the courts, but has likewise benefited the courts through improved caseflow and increased quality of information presented to judges.